Information We Collect
The Symphony of the Americas's website does not automatically collect personal information about you. We may collect and maintain certain information about you if you elect to provide it to us. For example, you may provide information to us when you order tickets or make purchases or donations on our website; when you purchase tickets through our Box Office; or when you request to receive email communications about our performances and programs. The types of information we might collect include, but are not limited to: name, street address, city, zip code, email address, phone number, credit card number & expiration, whether you would like to make a donation, company affiliation, if any, and your interests relating to the Symphony of the Americas.
The Symphony of the Americas's website uses browser "cookies" in order to conduct its online transactions. Cookies are sets of information stored on your computer that help you interact with the website. Cookies can store tracking data about your browsing activity (such as registration, shopping cart contents, or web pages visited), but cannot access any personal information from your browser and do not allow third parties to access any of your customer information. If you do not want your computer to receive a cookie, or if you want your browser to notify you before receiving a cookie, you can configure your browser to do so by changing the cookie options in your browser's "Options" or "Preferences" menu. Please note that disabling cookies may limit your ability to use all of the features of the Symphony of the Americas website.
How We Use Information We Collect
We use the information we collect for a variety of purposes, including, but not limited to, the following: completing your online purchases, donations or other transactions; providing you with the information you request; and notifying you of Symphony of the Americas performances, events or programs we think you might find of interest.
Phone Numbers and Email Addresses: We will not trade or sell your phone number or email address to any other business or organization. Your email address and phone number are collected only for a ticket, donation, and merchandise processing and tracking purposes, and to communicate with you about your tickets or other offerings. We may also use our phone and email lists to directly or indirectly ask for your financial support. If you provide your email address, you are automatically opted in to our email list, and you will receive emails or newsletters with advanced performance and ticket information, special offers and event opportunities for the Symphony of the Americas. You may also receive occasional special-subject emails, including requests for contributions.
Mailing Address Information: The Symphony of the Americas collects street mailing address information primarily to inform our patrons about performances, ticket purchasing, and contribution opportunities, and special events and offers. We do not rent or sell our mailing lists to commercial businesses.
Financial Information: The Symphony of the Americas protects all personal financial information that you share with us. If you make a purchase on the Symphony of the Americas website, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web server. We will retain order information for our records, but this information is never shared with third parties.
Other Uses: The Symphony of the Americas may disclose information about you as required to comply with any law, regulation, or legal request; to protect the rights, property, and safety of the Symphony of the Americas, our customers, or others; and/or to cooperate with any law enforcement investigation.
The Symphony of the Americas makes every effort to ensure the security of its network and systems. For your Internet security, we have an industry standard 128-bit Secure Socket Layer (SSL) encryption. All customer personal information and financial transactions are encrypted over our SSL connection.
Last updated: 10/23/18